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Issue triage

Use the Triage a bug Suggested Line (triage-bug) when a report needs evidence before anyone changes code. It investigates the report, checks the reproduction independently, and writes an implementation-ready Linear ticket when the behavior is confirmed. This Line does not modify product code.

Start with a report

  1. Connect GitHub and Linear in Manage → Integrations.
  2. Deploy the Suggested Line in your factory. Its Agents need a Machine that can access the repository.
  3. Mention the Islo app in Slack with the symptom, reproduction steps, repository, and relevant logs or issue link. You can also start triage-bug manually with the report as its input.
  4. Open the run to read the triage and verification results. If the behavior is confirmed, follow the Linear ticket created by the planning stage.

The Line uses a manual trigger. A Slack delegation can choose it for a bug report; the Line itself does not subscribe to every new issue. If the evidence is insufficient, the run reports what it tried instead of inventing a diagnosis.

To turn a verified ticket into a pull request, use Feature delivery. For a pull request whose CI already fails, see Bug fix. To classify every incoming issue or use different routing rules, build a custom Line.