Skip to navigation

factory troubleshooting

Start with the current factory and the affected resource:

islo factory current
islo factory machine get <machine-name>
islo factory line get <line-name>
islo factory line-run status <run-id>
islo factory line-run events <run-id>
SymptomCheck
A suggestion returns machine_required or machine_build_failedCreate and verify a Machine, then retry deployment.
A suggestion returns integration_missingConnect the provider named in the response.
A suggestion returns agent_name_conflict or line_name_conflictRename or remove the conflicting resource, or deploy into another factory.
A Line manifest returns 422Compare its fields with islo schema factory --short; check the referenced Agents with islo schema agent.
A trigger fires without a runCheck islo factory triggers list --with-status, islo factory trigger-events list, and the Line’s selector.
A stage failsInspect the Line run’s status and events to find the failed stage and its error.
A run cannot be steeredStop the active run first; stop parks it.
A run reaches its usage or iteration limitInspect status, then steer with the relevant reset flag if more work is intended.

For CLI authentication and direct sandbox failures, use CLI troubleshooting. For environment components, read the Machine’s latest build and verification report.